This section explains what personal information we collect.

This section describes what personal information we may collect from you when you use our products and services, and what other personal information we may receive from other sources.

In this Privacy Policy, personal information refers to the types of personal information that may be collected and used, including:

• Contact details such as name, email address, postal address and telephone number
• Educational, nationality and professional information
• Demographic information such as gender and birth date
• Payment information, such as a credit or debit card number or bank account details
• Comments, feedback, ratings, posts and other content submitted, including survey information
• Interests and communication preferences including marketing permissions where appropriate
• Location information, such as provided through a mobile app and Bluetooth beacons
• Images, including photographs and video footage, for example via CCTV or cameras in our mobile apps, or where we require a photograph on an event badge for security purposes
• Audio notes, such as via our mobile apps
• Information verifying your identity such as passport details to comply with legal obligations in certain countries and to provide visa invitation letters where requested
• IP address, website and communication usage information, such as correspondence and details of your use of our website and services obtained through cookies or other tracking technologies
• Name of hotel when attending one of our events.

This personal information relates to the following categories of people:

• Prospects, customer contacts, subscribers and users in respect of our services and products
• Visitors, sponsors, exhibitors and speakers at our events
• Professionals featured in digital and print products, such as senior executive details made available through intelligence products, research, publications
• Authors, editors, and reviewers in respect of our publications
• Contacts of our service providers and business partners

We may collect this information directly from you when you register for an event or engage with our services and/or platforms. We may also collect this information from third party partners and public sources to the extent permitted by applicable data protection law. In some cases, the data we collect from third parties is provided in a de-identified form and we are only able to connect it to you, if, and when you enter your email address on one of the Prognomi websites.

Sensitive personal information

If collecting or storing your sensitive personal information, such as information relating to health, disability status or religious beliefs, in order to facilitate your attendance at one of our events, we will typically ask for your explicit consent. However, there are some limited situations where this will not occur, such as if you have a serious accident. If this does occur, we will ensure your privacy rights are protected.

Data collected by third parties at our events

In some cases, third parties attending our events may collect information about you, for example by taking a photograph of your business card on one of our event mobile apps, or by scanning your visitor badge. We are not the data controller of this data, cannot access the data and are not responsible for third party use. For further information, please see any relevant third party privacy policies or the applicable terms of use for the relevant app.

Aggregated or anonymised personal information

We may create anonymous or aggregated data from personal information we receive about you and other individuals.. Anonymous data might include statistical data or analytics information and we may share this with third party customers.

In certain instances, your employer or another organization may provide you with access to our services. In those cases, your employer will only receive aggregate information, and not personal information about your engagement with our services. For example, we may share that a majority of employees registered with us have fulfilled a certain certification course; however,we will not provide employers with information about which of their employees fulfilled a particular course or which employees are open to recruitment opportunities. We do however reserve the right to alert your employer or other organization to your having been banned from our services. These instances will occur only following a breach of our Terms of Service or community standards (i.e., egregious harassment of another member, repeated instances of fraud, etc.).

Children’s personal information

Our services and products are directed at business professionals. They are not intended for children under the age of sixteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it. If children’s data is collected, this is only via direct input from parents, guardians or teachers, and its usage is protected by clear licence terms aligned to applicable laws.

This section explains how and why we use personal information.

Product enquiries, sales and administration

If you have made an enquiry about us or our products or services, either online or over the phone, your personal information will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.

If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal information, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.

Call monitoring for training and quality monitoring purposes

Where one of our sales representatives speaks to you over the phone, the calls are recorded for training and monitoring purposes.

To include professional information in our products and consulting services

If your professional personal information is relevant to our products and is freely available through public sources, such as a website related to your work or profession, listed directories, press releases, industry publications, or if you provide it to us, to the extent permitted by applicable data protection laws, we may use such personal information in the products we provide to customers, for example in subscription products, research, industry analysis and insights. We may also check your information against the information listed on available databases, to identify and verify your professional status.

If you make an enquiry or engage us to provide consulting services or research/analysis, we will collect information such as your name, country, job title, company information or academic affiliation, postal address, e-mail address and telephone number. We will use your personal information to respond to the enquiry or to fulfill consulting services.

For event and exhibition management

If you participate in one of our events as a speaker, sponsor, exhibitor or attendee, your personal information will be used in connection with the running of the event, to handle payments and recover debts. This includes our legitimate business interests in carrying out logistic, administrative and analytics activities, to ensure our events run smoothly and so that we can offer an improved experience for our customers.

We may also use your personal information to maintain databases that allow us to assess your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events, and to request references in certain circumstances.

Where we have your consent to do so, we may share your personal information with exhibitors at the event you are going to attend, so that they can contact you in advance and arrange to meet with you during the event.

In addition, photos and videos are taken at our events, which may feature attendees, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as an attendee, sponsor or exhibitor, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional purposes. Third parties may also take photographs at our events, for example to maintain a record of stands or exhibitors they have visited. We are not responsible for the collection or use of images taken by third parties.

Where events and exhibitions use badge scanning technology, your personal information will be used to identify you at certain access points, such as to access VIP areas, seminars, entry and exit in other areas of the event. This will provide certain location information. Badges cannot be read remotely.

The personal information obtained from badge scanning will be used for access control, security and analyzing visitor traffic with a view to improving the event experience for visitors and others.We may also use de-identified image data taken from cameras and/or location data collected via a mobile phone app and Bluetooth beacons to analyze visitor traffic and/or to assess attendance at particular seminars or presentations. This data may be shared with the relevant exhibitors.

You can also allow your badge to be scanned by event exhibitors. When you do so your contact details will be shared with the relevant exhibitor and used in accordance with applicable data protection laws, the exhibitor’s privacy policy and any other notices or consents you are provided with or given at the event.

Where we are hosting and managing a virtual exhibition or event, Prognomi (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event; and also for analyzing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalized experience.

When you enter virtual spaces, zones or rooms such as an exhibition booth, your personal information may be shared with the sponsor and exhibitor to allow them to engage with you subject to the attendee privacy notice you may have been provided during the registration and login process.

For marketing

We may use your personal information to send you newsletters, offers or other marketing emails that keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided, and you have the right to amend your marketing preferences at any time (see Your Rights section).

Many of our events and products are co-branded or sponsored by third party exhibitors or sponsors. We may share your details with these third party partners, based on your given consent (i.e. opted in). The third party partner’s use of your details will be in accordance with the notice provided and its privacy policy, and is not covered by this Privacy Policy. We do however check if our third party partners have data protection policies that are compliant with data protection laws.

For news alerts

The information collected when you sign up for news alerts is used only to provide that service, and to understand the background and interests of our subscriber list.

In providing the service we gather statistics about how many emails are opened, using industry standard technologies including image downloads. This is to help us monitor and improve the news alerts service and information is collected and analyzed at an aggregate level only.

With your permission, from time-to-time Prognomi may use your registration details to contact you about the news alerts service. You can unsubscribe from the service at any time using links provided within our emails.

This section explains our process around transferring personal information internationally.

Due to the international nature of our business and the technologies required, personal information may be accessed by our colleagues and third-party service providers from locations all around the world, whose data protection laws may not be as extensive as those in regions such as the European Union.

We put in place appropriate protection, including Standard Contractual Clauses where applicable, to make sure your personal information remains adequately protected and is treated in line with this policy and applicable data protection laws.

We will only retain personal information for as long as is necessary and as permitted by applicable laws.

We will retain personal information while we are using it, as described in the section above. We may continue to retain it after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honor your opt-out request. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.

The length of time for which we will retain your personal information will depend on the purposes for which we need to retain it. After we no longer need to retain your personal information, it will be deleted or securely destroyed.

We want you to remain in control of your personal information. We try to ensure the personal information held about you is accurate and up-to-date. We will always provide the opportunity to unsubscribe or opt out of future marketing communications.

Information on how to unsubscribe or opt out will be provided on every marketing email we send you. However, if at any stage you would like to update and/or correct such personal information, or opt-out of future marketing communications, you can write to us at info@prognomi.com